Hamilton-based finance company, Basecorp, has built a loyal client base across New Zealand through a reputation for fast, professional, efficient service.
Problem
Online systems too often offline
Business applications and internet access aren’t mere support tools for finance company, Basecorp – they’re mission-critical. “When they stop, we stop”, says CEO Warren Mayall. Unfortunately, their IT systems were stopped far too frequently.
Solution
“They’ve been a breath of fresh air”
IT Partners introduced new hardware that’s proven far more resilient, and have offered a level of support that acknowledges the central role of IT systems in a modern enterprise. “They’ve been a breath of fresh air”, says Warren.
Result
Downtime is a distant memory
Since the arrival of IT Partners, system outages at Basecorp are now a rare occurrence. “We get far fewer problems than before, and when we have had them, they’ve known how to fix them.”
www.basecorp.co.nz