Cleland Hancox Ltd is a Hamilton-based firm of chartered accountants that prides itself on its high level of client service.
Problem
The accountant’s system that would unaccountably freeze
Chartered Accountants Cleland Hancox Ltd had been suffering with their IT system for some time. “Machines would unpredictably freeze", says Managing Director, Ray Hancox, “and we’d lose hours of billable work. It was enormously frustrating for everyone”.
Solution
“Within a week, they’d sorted a problem that we’d been putting up with for more than a year.”
Initially Ray just wanted an independent assessment of the situation but IT Partners quickly identified the problem – and fixed it. “Within a week, they had things running reliably - after we’d been putting up with the problem for more than a year”.
Result
50% saving on server costs
Not only did IT Partners dramatically reduce problems and frustration, through the use of virtualisation techniques they were able to reduce the number of new servers required by 50% - a significant cost saving.
www.clelandhancox.co.nz