The Kaimai Cheese Company is a world class cheese producer located in the heart of the Waikato dairy country. The factory, café and store offers visitors an inside glimpse into the entire cheese making process. Their world class cheeses are sold and distributed both nationally and online.
Problem
The need for hassle free telecommunications
Kaimai Cheese has a head office in Matamata, another production plant in Havelock North and many company mobiles. Having a dependable communication system that delivers value is a crucial component to their business.
Sheryn Cook, General Manager at Kaimai Cheese, says “IT Partners partnership with Vodafone meant that they ticked all the boxes when it came to the products and services we required from our telecommunications provider”.
Solution
A proactive approach offered a better solution
“Office staff needed a quick and efficient way to interact with a national team of merchandisers located all over the country.”
After reviewing the telecommunication methods used by Kaimai staff, IT Partners added another connection to link a mobile with computer software to enable office staff to text all merchandisers in one go. All landlines and mobiles were also brought across to Vodafone to enable the large free calling group creating more economical calling and a new faster wireless network was connected
Result
An optimized communication system
Sheryn says that an optimized communication system has the company with more value out of their communication spend, and with IT Partners looking after her IT she the reassurance that the companies risks have been significantly reduced and she now has a whole lot more confidence in their strategic use of IT.
“It is so reassuring to know that they (IT Partners) take responsibility for their service and is incredibly responsive to our needs. It allows me to get on with my day and not have to worry about it”.
www.kaimai.co.nz