Seales Performance Stockfeed is New Zealand's leading compound ruminant feed manufacturer. It is the country's only manufacturer of custom-blended stockfeed tailored to suit customers' needs. The company works in partnership with customers to help them optimise herd nutrition and improve overall farm profitability.
Problem
“We outsource all our IT, so we needed an IT partner who really understands our business.”
Athol Ryan, Chief Financial Officer at Seales, says, “several years ago we decided to outsource all our IT, including our networks support, infrastructure and hardware requirements. We wanted to partner with a company that had the capacity to serve us, were proactive and professional. That's why a few years ago we switched from another consultancy to IT Partners.”
Athol says IT Partners outperformed itself recently when the company upgraded its server. “Before we even realised our old server was a potential business risk, IT Partners identified the problem, discussed it with us and walked us through the possible solutions.”
Solution
The changeover was seamless.
Athol says IT Partners planned the company's server changover so that it was a seamless transition. “Our employees turned off their computers on a Friday night and turned them back on the following Monday morning. There was no indication that such a huge change to our systems had occurred over the weekend.
“A major IT project like switching servers is a bit nerve-wracking if you think about all that could go wrong. But, we completely trusted IT Partners. Their planning was extremely thorough and it made the switch really easy for us.”
Result
A robust solution from a partner we trust.
Athol says the company now has a server that's worked perfectly since it was installed. “Plus, IT Partners provided a solution that is robust and caters for our future needs as much as possible.”
Most importantly, Athol says IT Partners continues to work proactively in the business. “IT Partners have an intimate knowledge of what it takes to make our business run from the inside. They understand the challenges we have and are quick to offer solutions that make sense now and for the future.”
www.sealesfeed.co.nz