Change Management

Helping you handle arrivals and departures

How often do new people start and no one has set up their user account? Worse, how often do people exit, leaving behind unanswered questions and potential security issues?

We can help you smooth out these inevitable arrivals and departures if you follow these simple steps:

• Tell us when staff members leave – especially if it’s not been amicable.  That way we can put the correct security measures in place to safeguard your company’s information.
• Give us advance notice of new staff arriving, and we’ll ensure they start on day one with everything they need to hit the ground running.
• Ensure you have a list of the assets held by staff members - laptop, cell phone, remote access, etc - so if they leave you can account for any equipment they have used.
• Email re-direction – when staff leave we can redirect messages to you so you don’t miss any important emails.
• Email archiving – we can ensure the files of prior staff members can be found - and fast.
• Make sure we’re kept up-to-date with your latest contact details - including after-hours numbers – so we can help you avoid or reduce business interruption.

We have designed a great checklist with these, and many more items including DDI phone requirements, terminal server access, VPN requirements, website updates, to make certain nothing is missed. 

So if you keep us updated on new and/or departing staff we’ll do our best to smooth things out for you. If you’d like IT Partners advice or assistance then give us a call 07 957 2650 or contact us by email.