The usual and unusual benefits of working at IT Partners

At IT Partners we’re continuously looking for ways to improve the benefits that support our core values – hence the updated version of the usual and unusual benefits of working at IT Partners.

Hat tip to Jason Fried at Basecamp, who wrote an article: Unusual […]

By |October 23rd, 2020|Advice, Insider|Comments Off on The usual and unusual benefits of working at IT Partners

20 Years of IT Partners | Q&A with our Managing Director Andrew Johnson

To achieve his mission of helping businesses build a closer partnership with technology our Managing Director, Andrew Johnson, founded IT Partners in 2000. This means that this year, IT Partners is officially 20 years old!

In recognition of this milestone, we had the opportunity to sit down […]

By |August 11th, 2020|Advice, Education|Comments Off on 20 Years of IT Partners | Q&A with our Managing Director Andrew Johnson

Tompkins Wake’s experience with our Digital Contact Tracing Solution

The Situation
One significant change following the outbreak of COVID-19 in New Zealand is that businesses are required to take record of those who visit their premises and save their contact information.

When considering the most suitable contact tracing solution, Tompkins Wake’s IT Manager, Matthew Vaughan, […]

By |June 5th, 2020|Advice, Feedback|Comments Off on Tompkins Wake’s experience with our Digital Contact Tracing Solution

Useful Learnings from Lockdown | Tools, Tips and Considerations

Business is not going back to normal with the recent move to Level 2. Many of us are continuing to work from home. Having business disrupted has allowed for thinking time and in many cases opened us up to new ideas of how we can work, in addition to the challenges we need to surmount.

Tools that make a difference
Within the LondonGreen group, a few tools have made all the difference in making better decisions.

Microsoft PowerBI: We have extensively used Microsoft PowerBI to query multiple sources of data, while surfacing opportunities and insights. We have continued to iterate and build on the number of dashboards that we have in place, to better manage business units in real-time and make more effective, data driven decisions.

Orgainimi: During Level 4 we had to re-organise ourselves, traditional tools that we had been using to assist with organisational charts were clunky, slow, and not collaborative. We moved to using Organimi and were able to easily create a number of scenarios. This enabled us to consider how our structure would looks like with growth in 2-3 years’ time.

Monday.com: At Lightwire we are running upwards of fifty projects at any one time, across multiple teams. We always plan out each quarter but had struggled to find a great tool to provide an overview of status, due dates and highlight any roadblocks. We implemented Monday.com to better manage this, enabling both simplicity and a highly visual overview. We also have found it powerful in focusing the senior management team, especially in our fortnightly management meetings.

Useful Tips
During lockdown we developed two useful articles that remain highly relevant it the current Alert Level:
• Staying connected when working remotely
• Covid-19 cyber security precautions

Considerations
Information Architecture
During lockdown, many businesses found themselves dealing with the realities of where their data is stored and how accessible it is when operating outside of the office. This decentralised approach continues in part in level 2, with some staff in the office, some at home, and others a combination of both.
This is a great time to consider your information architecture and establish what technology and process changes are needed to operate in the post pandemic world.

Key questions to ask:
• Accessibility: Can all staff seamlessly access the data they need from home (or anywhere) without needing to manage clumsy VPN connections?
• Secure with backup coverage: Some of your data might have quickly transitioned to the cloud which presents some clear advantages. That said, how are you managing access to that data? What business rules are in place? And is that data backed up in a way that aligns with your business practice/compliance requirements?
• Search and retrieval: What tools are your staff using to quickly locate documents? Are they wasting time searching or are you using a mature cloud solution that presents your staff with all recent documents and the shared documents of those in their immediate team? When staff can’t locate documents there’s a tendency to recreate similar duplicate documents in other places. Even though your staff might be decentralised, your data should remain as central as possible.

Shadow IT
It could be that members of your business have taken opportunity to adopt new online systems as a means of ‘getting stuff done’. That journey in many ways should be celebrated as it’s at the essence of our kiwi innovative spirit. One of the challenges post pandemic is both discovery and audit.

It’s prudent to ask:
• Which systems have been established?
• What business problem(s) have they solved?
• How are the subscriptions for those systems being paid for? Free trial versions? Or staff covering with personal credit cards?
• If those systems are storing company data, what are the T&C’s when it comes to security and data backup? Who is the administrator for that system in your business? Does the use of this system encourage or discourage data being centrally stored and well managed – refer to information architecture above.
• Do you already have that same capability in an existing system? Do you need to implement that capability having now determined there is a genuine demand?

It is important to take the opportunity to reflect on learnings from the lockdown period. The tools, tips and considerations shared may be useful in prompting this reflection and the identification of key learnings. If you need guidance or support with your technical or process related learnings, get in touch with our team via email […]

By |May 21st, 2020|Advice, Working remotely|Comments Off on Useful Learnings from Lockdown | Tools, Tips and Considerations

Staying connected when working remotely

As we enter the fourth week of nation-wide lockdown in New Zealand, staying connected with our colleagues while working from home (WFH) is more important than ever. To help overcome this challenge we have collated the key learnings that have enabled the IT Partners Team […]

By |April 14th, 2020|Advice, Working remotely|Comments Off on Staying connected when working remotely

Covid-19 is also a Cyber Security Issue

As with other world events that tend to distract, cyber criminals are increasingly targeting individuals and firms with phishing emails, Covid-19 is not only a significant public health issue but also highlights the need for good cyber hygiene.

CertNZ (NZ Governments agency for cyber security) is […]

By |March 27th, 2020|Advice, Security|Comments Off on Covid-19 is also a Cyber Security Issue

IT Partners Holiday Shutdown Checklist 2019

Before you pull the plug on your device, and head off on summer holidays, work through this checklist to ensure you, your clients and systems are ready for a break!

Individual Responsibilities:

Out of Office
Set up your out of office email. Clearly state […]

By |December 16th, 2019|Advice, Security|Comments Off on IT Partners Holiday Shutdown Checklist 2019

The Total Cost of Ownership: Looking Beyond the Purchase Price

This is a very important concept to consider as it may save you financially. While consumer grade computers sold at retail locations cost less to initially purchase, over time these devices will cost you significantly more due to their Total Cost of Ownership (TCO).

What does […]

By |November 15th, 2019|Advice, Hardware|Comments Off on The Total Cost of Ownership: Looking Beyond the Purchase Price

Sli.do | Make Your Next Company Meeting More Interactive

We all know the awkward feeling of ‘no questions’ silence at the end of a presentation.

To increase employee engagement and interaction at meetings, over the last few months we have been trialing Sli.do.

What is Sli.do?

Sli.do is an easy to use Live Q&A and polling solution […]

By |September 13th, 2019|Advice, Meeting, Technology|Comments Off on Sli.do | Make Your Next Company Meeting More Interactive

Enhancing Your Teams Relationships

At IT Partners we see the importance and value in strengthening team relationships. For us, positive working relationships not only create an enjoyable work environment but also play a key role in building a happy and collaborative team.

We see immeasurable value from investing in opportunities […]

By |April 1st, 2019|Advice, Team Events|Comments Off on Enhancing Your Teams Relationships