Measuring Client Feedback and Satisfaction

At IT Partners we pride ourselves on the service we deliver. By receiving regular feedback from clients, we can identify areas for improvement, while building upon our strengths.  

Customer Thermometer is a satisfaction tool we use to track the support our Engineering Team delivers. By integrating Customer Thermometer into […]

By |September 14th, 2021|Feedback, Technology|Comments Off on Measuring Client Feedback and Satisfaction

Tompkins Wake’s experience with our Digital Contact Tracing Solution

The Situation
One significant change following the outbreak of COVID-19 in New Zealand is that businesses are required to take record of those who visit their premises and save their contact information.

When considering the most suitable contact tracing solution, Tompkins Wake’s IT Manager, Matthew Vaughan, […]

By |June 5th, 2020|Advice, Feedback|Comments Off on Tompkins Wake’s experience with our Digital Contact Tracing Solution